INTEGRATION
CHARGES
DISPUTES & FRAUD
Dispute Auto Defense
Silverflow provides autodefense functionality for certain use cases. Find an overview below:
If a chargeback comes in for a transaction that was already refunded through the Silverflow platform
If a fraud chargeback comes in for an ecommerce transaction where the 3DS liability shift applies
If a chargeback comes in for a transaction for which the chargeback protection period has expired
Auto Defense can be used on an opt-in basis by enrolling a merchant acceptor using the disputeHandling
field on the Merchant Acceptor.